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Introduction: InvenPro is operated by TayVis Solutions, LLC (referred to in this Privacy Policy as “InvenPro,” “we,” “us,” or “our”). We respect the privacy of visitors, customers, and authorized users. This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information and business information when you visit invenpro.io, use our inventory management website or mobile application, communicate with us, or use our artificial intelligence features (collectively, the “Service”). Our Service is intended for businesses and users in the United States and Canada. This Policy should be read together with our Terms of Use. |
| Information Collection |
We collect information that you provide to us, information created as you use InvenPro, and certain technical information associated with visiting our website or using the Service.
Account and Contact Information: This may include your name, business name, business address, email address, phone number, account username, password information, account preferences, and information you provide when requesting assistance.
Business and Inventory Information: This may include item descriptions, product identifiers, suppliers, quantities, costs, prices, inventory counts, transactions, sales history, orders, transfers, recipes, production records, reports, and other information you or your authorized users enter into the Service. This information belongs to your business and is handled to provide the functions you choose to use.
Payment and Subscription Information: Subscriptions and billing may be processed through Stripe or, where available, through the Apple App Store. Payment providers collect and process the payment details needed to complete transactions. InvenPro does not require your full card number to be stored in its own inventory database. We may receive billing status, subscription identifiers, payment confirmations, contact and billing details, or limited card information such as the last four digits. Please review the Stripe Privacy Policy and the Apple Privacy Policy, as applicable.
Chat and AI Inputs: When you use the public website chat or AI features within your account, we process the questions, instructions, conversation context, and relevant information required to respond. Depending on the feature and your request, this may include business and inventory information.
Website, Device, and Usage Information: This may include IP address, browser, device type, operating system, pages visited, referral information, approximate location derived from IP address, dates and times of activity, and technical or security logs. Certain optional analytics and advertising technologies operate according to your privacy preferences and applicable law.
Communications: We may collect information included in messages, support requests, feedback, or other communications that you send to us.
Sources of Information: Most information comes from you or other authorized users of your business account. We may also receive information from payment processors, service providers, connected business accounts when access has been authorized, and technologies used to operate or measure our website.
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| Use of Information |
We use information for purposes connected to operating and improving InvenPro, including:
Providing the Service: Creating accounts, managing authorized access, maintaining inventory records, processing counts and adjustments, supporting orders and transfers, forecasting inventory needs, and preparing reports.
Responding to Requests: Answering product questions, responding to support inquiries, and providing AI assisted responses and actions when those features are used.
Billing and Account Administration: Managing trials, subscriptions, billing records, payment confirmations, and account notices.
Security and Reliability: Preventing misuse, investigating technical problems, monitoring for unauthorized access, and maintaining the availability and performance of the Service.
Communications: Sending important service notices, responding to your questions, and sending promotional communications when permitted by law. You may opt out of promotional email communications.
Website Measurement and Advertising: Understanding website visits, measuring advertising performance, and supporting relevant campaigns when permitted by your choices and applicable privacy laws.
Legal and Business Requirements: Maintaining appropriate records, responding to lawful requests, enforcing agreements, and protecting our rights and those of our customers.
We may use information that has been appropriately aggregated or deidentified to understand overall service activity and improve InvenPro. We do not use identifiable customer inventory records to advertise another customer’s business.
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| Artificial Intelligence and Website Chat |
InvenPro offers AI functionality in customer accounts and a separate public website chat for visitors who have questions about the product.
Public Website Chat: When you send a question through the website chat, your message and relevant recent conversation context are submitted to OpenAI through a server connection to generate a response. The public chat is intended to answer questions about InvenPro. It does not retrieve your account records or access your business inventory data.
AI Features for Signed In Customers: When an authorized user asks InvenPro to analyze inventory, check incoming orders, identify shortages, suggest orders or transfers, or generate reports, relevant information from that business account may be processed by OpenAI to fulfill the request. The information supplied depends on the action requested and the functionality being used.
Processing and Retention by OpenAI: OpenAI states that data submitted through its API is not used to train its models by default unless the API customer chooses to participate in data sharing. OpenAI may retain limited content and related records for security and abuse monitoring according to its applicable policies and account settings. More information is available in OpenAI API Data Controls.
Please avoid entering passwords, full payment card numbers, personal health information, or other unnecessary sensitive information into the public chat. AI generated answers and recommendations can contain errors. Users should review important business decisions and actions before relying on them.
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| Disclosure of Information |
We do not offer customer inventory records for sale. We may disclose information as reasonably necessary in the following circumstances:
Service Providers: We use providers for website and application hosting, infrastructure, payment processing, technical support, email delivery, AI processing, analytics, advertising, and related business operations. Providers may receive the information necessary to perform those services, subject to their agreements and applicable policies.
Advertising and Measurement: When optional advertising technologies are enabled, advertising platforms such as Google or Meta may receive identifiers and website activity needed to measure campaigns or display relevant advertising. Depending on applicable law, some of this activity may be considered sharing personal information for targeted advertising.
Actions Authorized by Your Business: Inventory reports, orders, transfers, or other business information may be sent to recipients, connected locations, or services selected or authorized by users with appropriate permissions. Information you choose to send by email, including report attachments, can be viewed by the intended recipients and others who have access to those messages.
Legal and Safety Requirements: Information may be disclosed when required by law or when reasonably necessary to address fraud, security incidents, legal claims, or threats to the Service and its users.
Business Transactions: If TayVis Solutions, LLC is involved in a merger, acquisition, financing, or sale of assets, information may be disclosed or transferred as part of that transaction, subject to applicable law.
With Your Direction or Consent: We may disclose information when you or an authorized representative direct us to do so, or when we otherwise obtain appropriate consent.
Some providers may process information in a different state, province, or country from where you live. Their processing is subject to applicable privacy protections and contractual arrangements. We do not give advertisers access to customer inventory records merely because someone visits our public website.
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| Data Retention |
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We retain personal information and business information for as long as reasonably necessary to provide the Service, maintain active accounts, meet legal or accounting obligations, investigate security issues, resolve disputes, and carry out legitimate business operations. When an account is closed or information is deleted, some records may remain temporarily in backups, transaction records, technical logs, or systems operated by service providers. Those records are removed or retained according to operational needs, applicable agreements, and legal requirements. We do not promise a fixed deletion period that may not apply to every type of record. You may contact us to request information about retention or deletion of personal information.
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| Cookies and Tracking |
Our website uses cookies and similar technologies to provide essential functions, remember privacy preferences, understand how the website is used, and support advertising measurement.
Essential Technologies: Certain cookies and technical functions support sign in, session security, fraud prevention, and remembering your privacy preferences.
Optional Analytics: When you allow analytics, we may record website usage information and use services such as Google Analytics to understand visits and improve the website. Analytics activity may include general location information estimated from an IP address, including through a location lookup provider.
Optional Advertising: When you allow advertising technologies, providers may use cookies or similar identifiers to measure marketing campaigns and, where applicable, help present relevant advertising.
On our homepage you can accept optional technologies, reject them, customize analytics and advertising choices, or use the Advertising opt out control. We also recognize Global Privacy Control signals on the homepage to restrict optional tracking. You may clear or block cookies through your browser settings, although doing so can affect some features. Withdrawing consent may not undo information already processed before your choice changed. Your ability to opt out of certain uses of personal information may also be protected by the laws of your jurisdiction.
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| Data Security and Breach Notification |
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We use administrative, technical, and organizational measures intended to protect personal and business information, including access restrictions and safeguards appropriate to the Service. No system, transmission, or storage method is completely secure. If we become aware of a security incident involving personal information, we will assess the incident, take appropriate steps to respond, and provide notices when required by applicable law.
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| Healthcare Data Disclaimer |
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InvenPro is not offered as a service designed to meet HIPAA requirements by default. Healthcare organizations must not enter Protected Health Information into InvenPro unless appropriate arrangements and required protections have been expressly agreed in writing. An organization remains responsible for determining whether its use of the Service complies with applicable healthcare privacy and security requirements.
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| Children’s Privacy |
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InvenPro is intended for businesses and users who are at least 18 years old. It is not directed to children, and we do not knowingly request personal information from children under 13. If we discover that a child has provided personal information contrary to this Policy, we will take steps to address or delete it as required by applicable law. A parent or guardian may contact us with concerns about information submitted by a child.
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| User Rights and Choices |
Depending on where you live and which privacy laws apply to our business, you may have rights concerning personal information, including:
Access: Request information about the personal information that we hold and, when applicable, obtain a copy.
Correction: Request that inaccurate personal information be corrected.
Deletion: Request deletion of eligible personal information, subject to legally permitted exceptions.
Portability: Request a usable copy of eligible personal information when required by law.
Advertising Choices: Restrict optional advertising technologies through the homepage controls and request that we stop any sharing of personal information for targeted advertising where a legal right applies.
Fair Treatment: Exercise applicable privacy rights without unlawful discrimination.
To make a privacy request, contact us using the information below. We may need to verify your identity or your authority to act for a business account before responding. We will respond as required by applicable law. You can also update certain account information within the Service, manage cookies through your browser and our homepage preferences, and unsubscribe from promotional emails. Essential account and service notices may still be sent when necessary.
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| Changes to the Privacy Policy |
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We may revise this Privacy Policy when our Service, information practices, or applicable requirements change. When we publish a revision, we will update the date shown at the top of this page. We may provide additional notice about material changes when appropriate or required by law. Where consent is required for a new use of information, we will seek it as required by applicable law.
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| Governing Law |
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This Privacy Policy is governed by the laws of Missouri, United States, to the extent permitted by applicable law. Nothing in this Policy limits privacy protections or rights that cannot be waived under applicable state, federal, provincial, or Canadian law.
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| Contact Information |
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If you have questions about this Privacy Policy, our information practices, or a request to access, correct, or delete your personal information, please contact us:
TayVis Solutions, LLC
3324 Rue Royale St, Unit #820
Saint Charles, MO 63301
USA
Email: support@invenpro.io
We will review privacy requests and respond in accordance with applicable law.
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